PHILADELPHIA – September 27, —Fiberlink, the leader in cloud-based solutions for secure mobile device management (MDM) and mobile application management (MAM), today announced the results of a Harris survey revealing that business users are alarmed about employers’ ability to access and collect personally identifiable information (PII) through mobile devices, such as iPhones, iPads and Androids.
Harris Survey Exposes Concerns About Employee Privacy for BYOD
Fiberlink-commissioned Poll Shows Nearly 80% of Business Users Alarmed about Employer Oversight into Location Tracking, Apps and More
PHILADELPHIA – September 26, —Fiberlink, the leader in cloud-based solutions for secure mobile device management (MDM) and mobile application management (MAM), today announced the results of a Harris survey revealing that business users are alarmed about employers’ ability to access and collect personally identifiable information (PII) through mobile devices, such as iPhones, iPads and Androids.
As the Bring Your Own Device (BYOD) trend sweeps across the business world, it raises a significant management challenge for companies and has implications that go beyond the IT department. Although many may not know it, some employers are able to track employee locations during work and non-work hours, which applications they’ve installed and review or delete personal pictures and music.
Location and app inventory information is available whenever employees “opt-in” to a mobile device management application – the solution that enables BYOD, security, policy enforcement, and app management for many organizations. The removal of personal files, pictures and music is also possible, even if the user is simply getting access to corporate email through Exchange ActiveSync. Unless they are specifically informed through an acceptable user agreement and mobile policy, many employees have no idea that this is possible.
The Fiberlink-commissioned Harris survey found that business users are overwhelmingly concerned, and would not allow employers to have this access into their personal lives.
The results show significant employee concern:
“No other IT tool is attached at the hip or full of personal data quite like a smartphone or tablet,” said Chris Hazelton, Research Director for Mobile & Wireless at 451 Research. “Because of this, it is critical that IT is able to provide a level of privacy where applicable, particularly around location and app usage, for the growing number of employees who are choosing to bring their own devices to work.”
“Bring your Own Device policies are commonplace across most organizations. The survey results show that the vulnerability of personally identifiable information is a significant concern, and that organizations need to be just as concerned about user privacy as they are about the security of corporate data,” said Christopher Clark, president at Fiberlink. “However, the situation can be easily solved by IT by using a mobile device management solution that can set Privacy Settings to stop collecting personal data from staff members, but these measures are rarely put in place.”
Harris and Fiberlink also created an info graphic to illustrate the results.
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