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Ingredients for an effective MDM solution

The mobile environment often varies between organizations.


Ingredients for an effective MDM solution

app store, security, mobile device management

The mobile environment often varies between organizations. One company might have a lot of employees loyal to Apple while another has a loyal Android following. There are also organizations with an even split down the middle. Although the mobile device management (MDM) requirements differ between workplaces, it's helpful to know which features are essential to securing and supporting a variety of platforms.

Mobile device management buyer's guide
A recent Enterprise Networking Planet article includes an enterprise MDM "buyer's guide” that shares several important mobile device security features of an effective MDM solution, including:

• Passcode/PIN policy enforcement
• Remote device lock/wipe functionality
• Data encryption
• Jailbreak/root detection
• Data loss prevention features

Businesses must also consider management features beyond the scope of security. According to the article, remote control capabilities, as well as remote application updating and configuration should come standard with every MDM solution. Businesses should also consider the benefits of specific features such as remote wiping. For example, organizations leveraging bring-your-own-device (BYOD) may run into data privacy concerns if they have to wipe personal data. Solutions that offer selective remote wiping can alleviate some of those issues.

Mobile device management: It's about strategy
An effective MDM strategy goes beyond specifying which device types should be supported. A recent TechTarget article echoed many of the sentiments expressed in Enterprise Networking Planet's guide. In addition to considering device support, organizations also need to develop policies for encryption, authentication and mobile application management (MAM) support.

The article highlighted comments from Stacy Crook, a Senior Enterprise Mobility Analyst at IDC, who said policies regarding password protection and encryption can range from requiring users to enter passwords to access mobile devices to encrypting all sensitive data that transfers from one device to another.

Enterprise mobility management does not only entail device protection, but the delivery of effective tools to employees. Through enterprise app stores, organizations can provide productivity support to employees and measure the effectiveness of their mobility endeavors.

"Companies should also look at deploying analytics applications that allow them to see who is using the apps and how often," the article stated. "This helps companies decide if the apps are actually useful to end users and whether they should be updated or removed from devices."

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