Apple cloud offering could present problems for IT

The release last month of Apple's much-anticipated cloud-based data storage service iCloud was viewed as a boon for web users looking for an online space to store any number of information types. However, as a recent InformationWeek report pointed out, the service could also present plenty of headaches for IT departments.

Though companies are already dealing with the issues consumerization has presented, iCloud may add yet another wrinkle for those trying to control what employees do with enterprise data, InformationWeek reported.

"There will always be a struggle between users that want to bring in outside tools they are comfortable with and IT departments that would have an easier time if PCs were locked down to just a few approved apps," contributor Ed Hansberry wrote for the news provider.

iCloud is a free service that can be accessed by any existing user with an Apple ID account. Given that the iPhone is now commonly supported by mobile device management practices at many companies, the chances are good that mobile professionals will look to use the new offering.

The problem, as is the case with various consumer technologies, is that companies are uneasy about the security measures included with such products.

However, the iCloud may actually provide enterprises with an effective means for storing data online. That's why, Hansberry argued, employees and the IT department should work together instead of sparring over the issue.

"Apple's iCloud is another example of why users should work with the IT department and not behind its back," he wrote.

By doing so, the two sides can find out together if the service can be leveraged for an effective and secure data storage medium, according to InformationWeek.. That way, the IT department can ensure that enterprise information remains protected, while the productivity of employees isn't hindered.

The viability of the iCloud service for enterprise use has been debated since it first made its debut at the Apple developer conference held in June. According to a Computerworld report, at least exploring the use of the service is warranted given the company's continued dominance in the tablet market and strong returns in the smartphone sector. After all, a a unified platform may provide a mobility program with the best means for accessing and leveraging enterprise data.