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MaaS360 by Fiberlink

Mobile Device Management (MDM)

Ever-evolving technology brings opportunities, but only when managed properly. Read, share and learn how to keep users mobile without compromising the safety of their data. Our MaaS360 experts will post answers to your questions about inventory tracking, patch management, policy configuration and more.

Mobile Device Management (MDM)
  • Mobile Device Management (MDM)

    Ever-evolving technology brings opportunities, but only when managed properly. Read, share and learn how to keep users mobile without compromising the safety of their...
  • ITSchris
    1 posts
    Community Member

    Maas360 changes Lock screen timer on IOS 7

    04/24/2014
    2015 Views | 0 Replies
    When Maas360 and the MDM profile gets installed onto our users' devices, it changes some of the lock screen security features. This only applies to iPhones though. When Maas360 is not installed you get the option to have your device lock after 1,2,3,4 or 5 minutes. You also can set it to never lock. Now when Maas360 is installed and the profile comes down, the option of never lock now disappears. I've also noticed that the fingerprint lock screen security changes as well. The options that you get with the Fingerprint when Maas36 is not installed is 1,3,5,10,15 minutes and then 1 hour and 4 hours. Once Maas360 is installed you then lose the higher value options and the only ones that become available are 1,3 and 5 minutes as well as an "Lock Immediately" option. 
    For our android users, we still use Maas360 but the exchange email comes through Touchdown.When Touchdown installs it asks to create a pin to get into the email. Now I'massuming thisis where the mixup would be since IOS does not use Touchdown to grab emails from the server. There is a default setting in our Maas console that automatically locks email after 5 minutes of inactivity. Since Touchdown is external to Maas the 5 minute policy pushes down,but only pertains to touchdown as oppose to the device as a whole like IOS. 
    Any suggestions or fixes would be very helpful.
    Thanks in advance
  • David Levine
    4 posts
    Community Member

    Bulk iPad Deployment - MaaS360 & Apple Configurator

    12/07/2012
    13381 Views | 13 Replies
    Question -
  • hreyes
    4 posts
    Community Member

    MDM Profile protection

    03/02/2012 (Last edited 14 June 2012)
    9129 Views | 6 Replies
    Just out of curiousity.  Is it possible to prevent a user from removing the MaaS360 MDM Profile from the device, granted the device is Corporate owned? 
  • david.greetham
    6 posts
    Community Member

    Remove Corporate Contacts from iOS device without performing full wipe

    01/20/2012 (Last edited 14 June 2012)
    7128 Views | 1 Replies
    Hi,
  • vhetrick
    416 posts
    Forum Moderator

    How do I troubleshoot APNS issues on my iOS devices?

    09/27/2011 (Last edited 14 June 2012)
    4861 Views | 0 Replies
    Some examples of when this could be useful are below:
  • cbrown
    6 posts
    Community Member

    How to configure a Traveler (Lotus Notes) profile on an iOS device

    07/15/2011 (Last edited 14 June 2012)
    16334 Views | 0 Replies
    Setting up a Traveler profile on an iOS, which enables you to send and receive Lotus Notes emails is pretty easy.
  • vhetrick
    416 posts
    Forum Moderator

    Apple Push Notifications and your Network

    03/22/2011 (Last edited 14 June 2012)
    7904 Views | 0 Replies
    The Apple Push Notification Service (APNs) is used to allow MaaS360 for Mobile Devices to securely communicate with your iOS devices over the air (OTA).  Many other iOS applications also use this functionality as well.
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