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MaaS360 by Fiberlink

Mobile Device Management (MDM)

Ever-evolving technology brings opportunities, but only when managed properly. Read, share and learn how to keep users mobile without compromising the safety of their data. Our MaaS360 experts will post answers to your questions about inventory tracking, patch management, policy configuration and more.

Mobile Device Management (MDM)
  • hupton
    6 posts
    Community Member

    Maas360 android app 5.11 marking emails as urgent

    12/10/2014 (Last edited 10 December 2014)
    187 Views | 0 Replies
    Maas360 recently pushed the newest update of their android application. Everyone who was set to automatically update apps on their devices have had major issues where we have had to perform selective wipes on all android devices sans Samsung devices. I have one particular user with a Motorola Droid Ultra who uses the secure workplace instead of activesync. After the update on his device all of his incoming emails are being marked as "Urgent". I have checked his Outlook settings and the default importance level is set to normal and there are no emails currently marked as "Urgent" in his Inbox. This is only happening on the device. Any help would be much appreciated.
  • GSimm
    11 posts
    Community Member

    Enrollment via Apple Configurator

    06/16/2014
    2764 Views | 4 Replies
    Hi
  • tommy2000
    2 posts
    Community Member

    Why does Maas360 installed with IOS 8.X prohibit 3'rd party keyboard usage?

    11/08/2014 (Last edited 8 November 2014)
    837 Views | 7 Replies
    Wondered if anyone understands why the installation of Maas360 causes 3'rd party keyboards to be prohibited from use with Message, Notes, and several other IOS applications? At present, if Maas360 is removed and/or a clean install done without Maas360, then the 3'rd party keyboads function fine in all applications. See this aberation in iPhone 6+, and understand its with any IOS 8 device.
  • vhetrick
    416 posts
    Forum Moderator

    Apple Device Enrollment Program (DEP) and MaaS360

    10/15/2014 (Last edited 15 October 2014)
    707 Views | 0 Replies
    What is the Device Enrollment Program?
  • vhetrick
    416 posts
    Forum Moderator

    Apple Configurator and MaaS360

    10/15/2014
    1049 Views | 3 Replies
    Apple Configurator Utility (ACU) is a free Apple tool that enables a Mac to configure up to 30 iOS devices simultaneously via a USB. There are two modes of provisioning devices, Unsupervised and Supervised. This document will focus on Supervised mode, which offers additional administration benefits.
  • Pragati Chaplot Jain
    58 posts
    Community Member

    On-Demand Webinar: Android One Has Arrived! Are You Ready?

    10/09/2014 (Last edited 15 October 2014)
    634 Views | 0 Replies
    Is your mobile enterprise ready for the Android ONE?
  • Redfoxx
    2 posts
    Community Member

    iOS 8 blocking managed app from iCloud backups

    09/18/2014
    1011 Views | 1 Replies
    I attended your iOS 8 web conference and it was very informative thank you. I had a quick questions from that.
  • KaylaBittner
    71 posts
    Moderator
  • KaylaBittner
    71 posts
    Moderator

    On-Demand Webinar: Enterprise Mobility Best Practices - 2017 Analysts' Predictions

    04/29/2014 (Last edited 7 May 2014)
    2655 Views | 0 Replies
    Back by popular demand for our European audience! We know what year it is, but Fiberlink wants to help you future proof your Enterprise Mobility Management strategy and solutions with guest speaker IDC analyst John Jackson. Mobility is a dynamically evolving design point for enterprise applications of all types. As an IT professional, it can be tough to keep up with the fast pace, new ideas and all those acronyms! MEM, MDM, MAM, BYOD...how does it all fit together and where's it all going?
  • ITSchris
    1 posts
    Community Member

    Maas360 changes Lock screen timer on IOS 7

    04/24/2014
    2224 Views | 0 Replies
    When Maas360 and the MDM profile gets installed onto our users' devices, it changes some of the lock screen security features. This only applies to iPhones though. When Maas360 is not installed you get the option to have your device lock after 1,2,3,4 or 5 minutes. You also can set it to never lock. Now when Maas360 is installed and the profile comes down, the option of never lock now disappears. I've also noticed that the fingerprint lock screen security changes as well. The options that you get with the Fingerprint when Maas36 is not installed is 1,3,5,10,15 minutes and then 1 hour and 4 hours. Once Maas360 is installed you then lose the higher value options and the only ones that become available are 1,3 and 5 minutes as well as an "Lock Immediately" option. 
    For our android users, we still use Maas360 but the exchange email comes through Touchdown.When Touchdown installs it asks to create a pin to get into the email. Now I'massuming thisis where the mixup would be since IOS does not use Touchdown to grab emails from the server. There is a default setting in our Maas console that automatically locks email after 5 minutes of inactivity. Since Touchdown is external to Maas the 5 minute policy pushes down,but only pertains to touchdown as oppose to the device as a whole like IOS. 
    Any suggestions or fixes would be very helpful.
    Thanks in advance
  • KaylaBittner
    71 posts
    Moderator

    On-Demand Training: Setting Up Your MaaS360 Portal

    04/23/2014 (Last edited 6 May 2014)
    3061 Views | 0 Replies
    Are you ready to start using MaaS360 for Mobile Device Management (MDM)? Let us show you how easy it is to have your devices up and running in minutes.
  • KaylaBittner
    71 posts
    Moderator

    On-Demand Demo: Securing the Flow of Information on Mobile with MaaS360

    04/08/2014 (Last edited 23 April 2014)
    3390 Views | 0 Replies
    Employees are accessing sensitive corporate data everywhere on their mobile devices - the office, at home, on the train and in coffee shops. The threat of data leaks are a serious problem unless you protect the flow of information with secure document sharing, applications security, email containerization and secure web browsing.
  • Giovanni
    19 posts
    Community Member

    Google Apps for Business Integration

    04/04/2014
    2223 Views | 1 Replies
    Is there any documentation available that discusses the setup of the integration between Google Apps for Business and MaaS360? We were just told by our Google representative this morning that this functinality is availalbe but i've not had any detailed conversations with anyone at Fiberlink, as of yet, to discuss how this will impact our current environment. 
  • KaylaBittner
    71 posts
    Moderator

    On-Demand Demo: Mobile Management and Security Essentials with MaaS360

    03/27/2014 (Last edited 9 April 2014)
    3316 Views | 0 Replies
    Your employees want to access corporate data anytime, from anywhere. From Apple to Android devices, and everything in between, no matter what kind of tablets or smartphones you have to manage, we have you covered! Mobile management and security doesn't have to be a time-consuming headache; we make it easy for you to enable your employees to securely access corporate data, protect users' privacy and comply with industry regulations.

    Whether you just need to control your devices or the flow of information or both - MaaS360 can help! Join Mobile MaaSter Matt Shaver as he walks you through the MaaS360 portal and you will learn how to manage basic MDM features such as:
  • KaylaBittner
    71 posts
    Moderator

    On-Demand Webinar: Unified Windows Device Management in the Enterprise

    03/27/2014 (Last edited 3 April 2014)
    3036 Views | 0 Replies
    There is a lot of change and momentum in the Windows ecosystem. Windows Phone is rapidly establishing itself as the third major mobile platform. Windows XP-SP3 support by Microsoft is ending on April 8, 2014 and organizations are struggling with the decision and process to update their PCs to either Windows 7 or Windows 8.
  • David_
    2 posts
    Community Member

    Battery Drain Issue on Android Devices

    03/21/2014
    3229 Views | 3 Replies
    Hello,
  • KaylaBittner
    71 posts
    Moderator

    On-Demand Webinar: Unified Windows Device Management in the Enterprise

    03/20/2014 (Last edited 27 March 2014)
    2971 Views | 0 Replies
    There is a lot of change and momentum in the Windows ecosystem. Windows Phone is rapidly establishing itself as the third major mobile platform. Windows XP-SP3 support by Microsoft is ending on April 8, 2014 and organizations are struggling with the decision and process to update their PCs to either Windows 7 or Windows 8.
  • KaylaBittner
    71 posts
    Moderator

    On-Demand Training: Setting Up Your MaaS360 Portal

    03/18/2014 (Last edited 26 March 2014)
    2870 Views | 0 Replies
    After a few simple steps, you can securely manage iOS, Android, and Windows Phone devices from the MaaS360 portal:
  • KaylaBittner
    71 posts
    Moderator

    On-Demand Webinar: Building Blocks of a Secure Mobile Strategy

    03/13/2014 (Last edited 20 March 2014)
    2881 Views | 0 Replies
    There's more to mobile security than meets the eye: user and device security, application security, document security, email security and network security. Set yourself up for success with a structured and proven approach to mobile security!
  • KaylaBittner
    71 posts
    Moderator
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