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Mobile Device Management (MDM)

Ever-evolving technology brings opportunities, but only when managed properly. Read, share and learn how to keep users mobile without compromising the safety of their data. Our MaaS360 experts will post answers to your questions about inventory tracking, patch management, policy configuration and more.

Mobile Device Management (MDM)
  • vhetrick
    416 posts
    Forum Moderator

    Remotely Wipe sd memory card

    04/23/2012 (Last edited 14 June 2012)
    4446 Views | 1 Replies
    Today we have a policy under the Devices Restrictions settings for USB, which will block moving content from the device to a computer but it doesn’t block a removable storage card from being plugged in somewhere else. (This is feature is based on the out of compliance policy, so there is still a grace period to move a file, and user can simply re-enable it again, device will go out of compliance again,but grace period restarts).  Also devices on 2.3.x support wipe of SD card as part of full wipe.   For the 3.x devices, not all support an SD card slot.  For the ones that do and can be unmounted, they will be wiped.  There was an Android OS issue where some of the SD cards were not being unmounted, but that has been resolved.  If you run into one of the situations, the firmware on the device may need to be upgraded.   For the 4.x devices, the current devices don't have SD card slots so wiping them would not be relevant.  The newer devices have beefed up internal storage to block the need for them, but some manufactures will likely add them in.  As of now, we fully expect the wipe to take out the SD card as well, however would need to validate if a device becomes available.
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