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MaaS360 by Fiberlink

Mobile Device Management (MDM)

Ever-evolving technology brings opportunities, but only when managed properly. Read, share and learn how to keep users mobile without compromising the safety of their data. Our MaaS360 experts will post answers to your questions about inventory tracking, patch management, policy configuration and more.

Mobile Device Management (MDM)
  • Mobile Device Management (MDM)

    Ever-evolving technology brings opportunities, but only when managed properly. Read, share and learn how to keep users mobile without compromising the safety of their...
  • jhenderson
    9 posts
    Community Member

    Application Crashing

    10/15/2014
    220 Views | 5 Replies
    I have a device that the application keeps on crashing. We configured the device and in the beginning the email flowed properly without issue. After about 4-5 hours then application would not open, it would act as though it was going to open then it would crash. We re-provisioned the device again and same story.
  • bonol
    2 posts
    Community Member

    How to Use VPP for Assigning Apps

    10/23/2014
    78 Views | 0 Replies
    If I bulk add a bunch of users using the upload .csv method, how do I then enroll those users to receive Apps through the MDM?
  • gwynjudd
    2 posts
    Community Member
  • tippietips
    2 posts
    Community Member

    Active sync or POP email ?

    10/15/2014 (Last edited 15 October 2014)
    226 Views | 3 Replies
    HI
  • vhetrick
    410 posts
    Forum Moderator

    Apple Configurator and MaaS360

    10/15/2014
    341 Views | 3 Replies
    Apple Configurator Utility (ACU) is a free Apple tool that enables a Mac to configure up to 30 iOS devices simultaneously via a USB. There are two modes of provisioning devices, Unsupervised and Supervised. This document will focus on Supervised mode, which offers additional administration benefits.
  • jhenderson
    9 posts
    Community Member

    Attachments in Meetings

    10/21/2014 (Last edited 21 October 2014)
    131 Views | 5 Replies
    Has anyone else noticed that when a meeting occurs, the attachments in the event are no longer available for downloaded? Initially when the meeting request is sent out the attachment is there but if the meeting is accepted and then the meeting is looked at later in the calendar the attachment is no longer there? This has become such an issue that we are talking about going back to our old MDM provider and leaving MaaS.
  • Giovanni
    19 posts
    Community Member

    Apple Pay / NFC and MDM Controls

    10/21/2014
    128 Views | 1 Replies
    Now that iOS 8.1 is out, are there any APIs that are going to be available to manage either Apple Pay usage or NFC chipset on the iPhone 6 and 6 Plus? 
  • ChrisTx
    5 posts
    Community Member

    Office365 New Email Notifications & the MaaS360 App

    09/04/2014
    570 Views | 2 Replies
    Currently New Audible Email Notifications are not available with Office365 when using the MaaS360 App on the iPhone.  Can you tell me when this feature is expected to be released.  My users who are being migrated to Office365 use to have this functionality when they used the on-Premise Exchange but have lost it now they we have migrated them to Office365.  My users would really like to be able to receive a notification when new email is received.
  • rmarshall
    5 posts
    Community Member

    Syncing multiple exchange accounts on one device

    10/17/2014
    193 Views | 1 Replies
    Is it possible to sync 3 active directory/exchange accounts to one device?
  • Anonymous user
    1 posts
    Community Member

    MDM without iTunes

    10/19/2014
    176 Views | 2 Replies
    Hi, my customers in a public sector organization are not allowed to communicate birth dates (also credit card), which is mandatory to create an iTunes account. Is there an option to have the MDM without iTunes to comply with their privacy obligations.
  • nclaypool
    7 posts
    Community Member

    Windows Phone 8.1 Support

    10/15/2014
    170 Views | 2 Replies
    So I was looking into configuring the policies for any potential Windows devices that may come in from our BYOD users. None yet, but would like to be prepared. I discovered in the Services section that I have to load some form of Symantec certificate. Reading the attached documentation leads me to believe that I have to pay some ridiculous fee to both Microsoft ($99 I think) and some astronomical $299 to Symantec for a cert. Are these items required for basic MDM functionality such as enforcing passwords and what not?
  • vhetrick
    410 posts
    Forum Moderator

    Apple Device Enrollment Program (DEP) and MaaS360

    10/15/2014 (Last edited 15 October 2014)
    273 Views | 0 Replies
    What is the Device Enrollment Program?
  • l_shoushin
    1 posts
    Community Member

    Document for bulk deployment

    10/15/2014
    191 Views | 1 Replies
    Hello
  • nclaypool
    7 posts
    Community Member

    Issues with Docs Downloading

    10/09/2014
    359 Views | 3 Replies
    I've configured a folder with a couple of PDF documents in the Docs library on MaaS360. These have been distributed to the devices and appear in the MaaS360 app on my Android device. When I select one it almost immediately states "Retrying download..." this message reappears a few times before completely failing without ever downloading the file.
  • SeanHellman
    1 posts
    Community Member

    Moving 200 users from Traveler to Exchange

    10/08/2014
    316 Views | 1 Replies
    Good morning, everyone!
  • bogertw
    13 posts
    Community Member

    Office 365 Hybrid setup

    08/14/2014
    1007 Views | 2 Replies
    We currently have an in-house Exchange 2007 server with the cloud extender connected to it.  We will be updating the Exchange server to 2010.  We will soon be starting an Office 365 migration project where we will move some, but initially not all, mailboxes to the cloud (a Hybrid Office 365 setup). 
  • macin1818
    2 posts
    Community Member

    Change date from US to UK

    10/09/2014
    308 Views | 2 Replies
    Hello
  • nclaypool
    7 posts
    Community Member

    Current ActiveSync Connections

    10/08/2014
    278 Views | 1 Replies
    Just finished configuring the Cloud Extender and it appears to be communicating with MaaS360 just fine. I know there's a way to setup a quarantine for new connections to the server so my users have to go through me to get the MaaS360 app installed before connecting. 
  • vhetrick
    410 posts
    Forum Moderator

    How do I remove a managed device from MaaS360?

    09/27/2011 (Last edited 14 June 2012)
    20374 Views | 8 Replies
    The best way to remove a device from MaaS360 is the following:
  • Pragati Chaplot Jain
    53 posts
    Community Member

    On-Demand Webinar: Android One Has Arrived! Are You Ready?

    10/09/2014 (Last edited 15 October 2014)
    271 Views | 0 Replies
    Is your mobile enterprise ready for the Android ONE?
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