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MaaS360 by Fiberlink

Mobile Device Management (MDM)

Ever-evolving technology brings opportunities, but only when managed properly. Read, share and learn how to keep users mobile without compromising the safety of their data. Our MaaS360 experts will post answers to your questions about inventory tracking, patch management, policy configuration and more.

Mobile Device Management (MDM)
  • Mobile Device Management (MDM)

    Ever-evolving technology brings opportunities, but only when managed properly. Read, share and learn how to keep users mobile without compromising the safety of their...
  • Anonymous user
    1 posts
    Community Member

    MDM without iTunes

    10/19/2014
    67 Views | 1 Replies
    Hi, my customers in a public sector organization are not allowed to communicate birth dates (also credit card), which is mandatory to create an iTunes account. Is there an option to have the MDM without iTunes to comply with their privacy obligations.
  • ChrisTx
    5 posts
    Community Member

    Office365 New Email Notifications & the MaaS360 App

    09/04/2014
    505 Views | 1 Replies
    Currently New Audible Email Notifications are not available with Office365 when using the MaaS360 App on the iPhone.  Can you tell me when this feature is expected to be released.  My users who are being migrated to Office365 use to have this functionality when they used the on-Premise Exchange but have lost it now they we have migrated them to Office365.  My users would really like to be able to receive a notification when new email is received.
  • rmarshall
    5 posts
    Community Member

    Syncing multiple exchange accounts on one device

    10/17/2014
    91 Views | 0 Replies
    Is it possible to sync 3 active directory/exchange accounts to one device?
  • tippietips
    2 posts
    Community Member

    Active sync or POP email ?

    10/15/2014 (Last edited 15 October 2014)
    139 Views | 2 Replies
    HI
  • vhetrick
    401 posts
    Forum Moderator

    Apple Configurator and MaaS360

    10/15/2014
    194 Views | 1 Replies
    Apple Configurator Utility (ACU) is a free Apple tool that enables a Mac to configure up to 30 iOS devices simultaneously via a USB. There are two modes of provisioning devices, Unsupervised and Supervised. This document will focus on Supervised mode, which offers additional administration benefits.
  • nclaypool
    7 posts
    Community Member

    Windows Phone 8.1 Support

    10/15/2014
    109 Views | 2 Replies
    So I was looking into configuring the policies for any potential Windows devices that may come in from our BYOD users. None yet, but would like to be prepared. I discovered in the Services section that I have to load some form of Symantec certificate. Reading the attached documentation leads me to believe that I have to pay some ridiculous fee to both Microsoft ($99 I think) and some astronomical $299 to Symantec for a cert. Are these items required for basic MDM functionality such as enforcing passwords and what not?
  • jhenderson
    4 posts
    Community Member

    Application Crashing

    10/15/2014
    114 Views | 0 Replies
    I have a device that the application keeps on crashing. We configured the device and in the beginning the email flowed properly without issue. After about 4-5 hours then application would not open, it would act as though it was going to open then it would crash. We re-provisioned the device again and same story.
  • vhetrick
    401 posts
    Forum Moderator

    Apple Device Enrollment Program (DEP) and MaaS360

    10/15/2014 (Last edited 15 October 2014)
    195 Views | 0 Replies
    What is the Device Enrollment Program?
  • l_shoushin
    1 posts
    Community Member

    Document for bulk deployment

    10/15/2014
    125 Views | 1 Replies
    Hello
  • nclaypool
    7 posts
    Community Member

    Issues with Docs Downloading

    10/09/2014
    314 Views | 3 Replies
    I've configured a folder with a couple of PDF documents in the Docs library on MaaS360. These have been distributed to the devices and appear in the MaaS360 app on my Android device. When I select one it almost immediately states "Retrying download..." this message reappears a few times before completely failing without ever downloading the file.
  • SeanHellman
    1 posts
    Community Member

    Moving 200 users from Traveler to Exchange

    10/08/2014
    269 Views | 1 Replies
    Good morning, everyone!
  • bogertw
    13 posts
    Community Member

    Office 365 Hybrid setup

    08/14/2014
    955 Views | 2 Replies
    We currently have an in-house Exchange 2007 server with the cloud extender connected to it.  We will be updating the Exchange server to 2010.  We will soon be starting an Office 365 migration project where we will move some, but initially not all, mailboxes to the cloud (a Hybrid Office 365 setup). 
  • macin1818
    2 posts
    Community Member

    Change date from US to UK

    10/09/2014
    269 Views | 2 Replies
    Hello
  • nclaypool
    7 posts
    Community Member

    Current ActiveSync Connections

    10/08/2014
    235 Views | 1 Replies
    Just finished configuring the Cloud Extender and it appears to be communicating with MaaS360 just fine. I know there's a way to setup a quarantine for new connections to the server so my users have to go through me to get the MaaS360 app installed before connecting. 
  • vhetrick
    401 posts
    Forum Moderator

    How do I remove a managed device from MaaS360?

    09/27/2011 (Last edited 14 June 2012)
    20171 Views | 8 Replies
    The best way to remove a device from MaaS360 is the following:
  • Pragati Chaplot Jain
    53 posts
    Community Member

    On-Demand Webinar: Android One Has Arrived! Are You Ready?

    10/09/2014 (Last edited 15 October 2014)
    230 Views | 0 Replies
    Is your mobile enterprise ready for the Android ONE?
  • Giovanni
    18 posts
    Community Member

    iOS 8 and Device ID's / Google Apps for Business

    09/30/2014 (Last edited 30 September 2014)
    406 Views | 2 Replies
    We utilize Google Apps for email (Google Sync), but I assume this issue would arise for any email environment: now that Apple has changed how the Apple Device ID (MAC Address) appears external to the device, we are having an issue trying to identify devices that should be allowed to sync (devices enrolled in MaaS360) versus devices that are personally owned and manually configured by end users. There is no way to fully cross match from MaaS360 device records to what appears on the email server side. Will Fiberlink add an ability to see the Device ID that is reported to the mail server? We are nationwide entity and rely on MDM to identify allowed devices prior to approval in the email environment. 
  • david.greetham
    6 posts
    Community Member

    How to remove the MaaS360 Icon from Android Devices

    01/31/2012 (Last edited 14 June 2012)
    14948 Views | 4 Replies
    Hi,
  • nclaypool
    7 posts
    Community Member

    Inactive Device Issue

    10/07/2014
    250 Views | 2 Replies
    A device that I had connected to MaaS360 while doing testing is no longer in my possession. It has been factory reset and returned to the carrier from where it came from so I no longer have any access to it at all. As expected the device turns up in the alert indicating that it hasn't reported in 7 days or more. I went into the device, selected to remove Android Control which obviously doesn't work cause it can't talk to the device anymore. I then selected to have the record hidden, here's where it gets strange.
  • loanjoan
    2 posts
    Community Member

    Why can't i uninstall Maas360 from my Android phone?

    10/02/2014
    370 Views | 1 Replies
    My  IT manager at my bank has removed it and disabled it from his end at the bank where i work and looked at my phone. He said the only thing left for me to do is reset the phone which will wipe all of my data. Why can't i uninstall your app? The uninstall button is grayed out. 
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