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The Risky Business of Smart Device Use

The Risky Business of Smart Device Use

by MaaS360 staff | December 20, 2011

What are you using to get the job done today? Whatever it is, chances are you'd be reluctant to go back to a typewriter and briefcase packed with handwritten contents. Tablets, smartphones, desktops and laptops are here to stay. They've worked their way into our routine in so many ways that it makes it difficult to grasp the hard truth. That being, the more ways we use these devices the more risk they present us. An overwhelming number of organizations have overlooked this risk... but why? Perhaps the edge these devices provide us is the very thing that blinds us. The worst part is, the stakes have never been higher.

As newspaper headlines continue to report, the cons can indeed beat out the pros in the long run. An unplanned accident can steal away more than just your devices--your time, finances, and a once good reputation are sure to follow. Many times this damage is too hard to overcome. If you're unprepared, you'll have nowhere to turn or hide when your day comes.

You may find yourself smirking with this 'better safe than sorry' position, but take a real-life, worst-case-scenario into consideration and learn what happened to the Massachusetts eHealth Collaborative. This 35 person not-for-profit company was blindsided not more than a year ago when its hope to do good went terribly wrong. Their plan was to help hospitals convert their handwritten patient records into electronic documents, making the workday a whole lot easier and transfer of information much more efficient. But ponder what happens when this information falls into the wrong hands...

After receiving a phone call from a distressed employee about his stolen device, it was already too late for Micky Tripathy. 600 hours and $280,000 later, there is still irreparable damage to his organization's reputation. Micky has since mandated that all files entering and leaving their devices are done so both purposefully and with encryption. This new strategy will make unfortunate recurrences unlikely in the future, but these right steps were taken at the wrong time.

Of the many things that have become obsolete with the information age, peace of mind wasn't one of them. And it doesn't look to be going anywhere anytime soon... so what is your company doing to avoid crises such as this? Do you have the right strategy in place to avoid a financial and reputational backlash as a result of your technology? Do you have a way to wipe or partially wipe your employees' phones? Enforce passwords in case they fall into the wrong hands? Or a way to locate them when they are lost or stolen? Share with us your story, and what your doing to keep your devices and their files secure.

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