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ICEService

Enterprises are being forced to take a new look at their business continuity and disaster recovery plans because of the prospect of pandemics, terrorist attacks and local natural disasters. These create scenarios in which central infrastructure may remain intact but employees are confined to their homes or other remote locations.

As one executive put it, “How can a company go from 20% of its employees working outside of the office to 70%?”

Keep Us Working

The MaaS360™ ICE (In Case of Emergency) Service is a unique solution for maintaining business continuity in a crisis.

It gives administrators the ability to monitor the security and compliance posture of laptops and home PCs, and detect if key security applications and patches are missing or out of date.

It gives employees fast, simple and secure wireless, broadband and dial-up Internet connectivity from 98,000 access points worldwide, so they can work securely at home and in remote locations. 

Visibility and Security

The MaaS360 ICE Service collects security-related information from laptops and distributed PCs and forwards that information to the MaaS360™ Platform, so administrators can have extensive visibility into topics like:

  • Software inventory (operating system and applications)
  • Hardware components (processor, memory, disk, storage devices)
  • Missing operating system patches
  • Personal firewalls installed (by vendor, release and installation date)
  • Anti-virus packages installed
  • The age of anti-virus signature files.

This information can help you pinpoint and address security risks when employees are out of reach using conventional security and software management tools.

Enhanced Global Connectivity

The MaaS360 ICE Service greatly simplifies the task of allowing office workers to find and use Wi-Fi and 3G data networks and other types of wireless, broadband and dial-up Internet connections.

An intuitive connectivity interface provides a simple end user experience. Employees have immediate visibility into all available hotspots and wireless access points within range, and can choose any authorized connection type from a simple menu bar.

To ensure secure communications, the service automatically launches VPN clients. Progress icons and status lights keep the employee informed about the progress of the connection process.

In addition, in the event of an emergency the MaaS360 ICE Service provides a global virtual network for mobile workers through agreements with leading Wi-Fi hotspot service providers, tier 1 ISPs, DSL and cable service providers, and hotel broadband service providers. Depending on the service plans selected, employees can connect to the Internet through 98,000 wireless access points, public hotspots, mobile data networks and dial-up POPs in 140 countries.

Stay a Step Ahead

If large numbers of employees are suddenly kept at home or sent to remote offices, IT and networking groups will be hard-pressed to keep business processes running. The MaaS360 ICE Service can help your organization solve some of the toughest security and network connectivity challenges that will occur in those emergency conditions. Shouldn't you find out more?

   Ask us a question

Contact us for more information about the MaaS360 ICE Service and how it would apply to your organization.

MaaS360 ICE Service data sheet
Read more about our MaaS360 ICE Service in our data sheet.
   Download now

   

Planning for a Pandemic: Turning office workers into mobile workers for business continuity
Read more about our MaaS360 ICE Service in our whitepaper.
   Download now



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