Supporting Mobile Workers: A Survey of Management, Capabilities and Concerns

See what 333 IT professionals say about managing mobile workers and the challenges involved.

In February 2008 Kelton Research conducted an online survey of 333 IT staff members at US companies with 500 or more employees to explore topics related to supporting mobile workers. The subjects covered included connectivity, security and management control.

This white paper summarizes the results of the survey in graphical form. The data address questions like:

• Is mobile work important?
• Is supporting mobile work expensive?
• Who is managing laptops?
• What can IT staffs monitor remotely?
• What are their greatest challenges?
• What problems have they experienced?
• What is keeping them up at night?